Shipping, Returns, & Exchanges


  • $6.95 flat-rate US shipping
  • Free shipping on purchases over $100
  • Orders are processed and shipped out within two business days.
  • FREE local pickup is available (in Shawnee, KS)



All items returned must be in new condition, unworn, unwashed, and contain original packing slip within 14 days of receipt. Intimates, hats, earrings, seasonal, custom, and clearance items are FINAL SALE and cannot be returned.

Items returned with a receipt can be returned for store credit.

Exchanges: Send your unwanted item back within 14 days to receive store credit. All unwanted items must be received within the 14 day window, no exceptions will be made. Once your store credit has been received, simply re-order the item you are wanting, as we cannot guarantee an exchange will be available for your particular item.

Returns: You have 14 days from the date of receipt to return your item for a full refund. Please include your name and order number, as well as why you are returning the item and your original packing slip. The item must be in new, unaltered, and unused condition (no signs of wear or damage). Customer is responsible for return shipping.

Damages: If an item arrives to you damaged, we ask that you return it to us immediately. You will need to report the damaged item to us within 14 of receipt. If the item is returned to PCB and we find signs of wear or damage, the package will be returned to you and a refund will not be given. PCB will refund return shipping costs, if applicable.

Shoes: All shoes must be returned to us in it's original box. Do NOT affix a shipping label directly to the shoe box or it will be not be accepted and returned to you and not eligible for return.

**PCB is not responsible for packages that are lost in transit or stolen. You will need to consult your local USPS.

If you have any questions regarding your return or exchange, please contact us at

Please submit your returns to the following address:

Pink Charming Boutique
22736 Midland Dr.
Shawnee, KS 66226