Shipping & Returns

Shipping:
  • $6.95 flat-rate US shipping or FREE on orders over $100!
  • Orders are processed and shipped out within 1-3 business days.
  • FREE local pickup is available in Shawnee Kansas (Choose option at checkout.)
Returns: 
  • Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item. 
  • Returns are eligible for store credit only.
  • Items must be returned with a receipt and can be returned for store credit only.
  • Intimates, hats, clearance, and seasonal items are FINAL SALEand are NOT returnable.
  • Shipping charges (original and return) are the customer’s responsibility.
  • SHOES MUST BE PACKAGED IN A PROTECTIVE BOX OR BAG! Do NOT affix a label directly to the shoe box or it will be marked Return to Sender and not eligible for return. 
  • Please include your name and order number, as well as why you are returning the item.
  • Please fill out the form below to initiate your return (if eligible):

Exchanges:  
  • Send your unwanted item back within 14 days to receive store credit.  
  • All unwanted items must be received within the 14 day window, no exceptions will be made.  
  • Once your return has been received and your store credit issued, simply re-order the item you are wanting, as we cannot guarantee an exchange will be available for your particular item.
  • Please fill out the form below to initiate your return (if eligible):
Damages: 
  • If an item arrives to you damaged, we ask that you return it to us immediately.  
  • You will need to report the damaged item to us within 14 days of receipt.
  • If the item is returned to PCB and we find sign of wear or damage, the package will be returned to you and a refund will not be given.
  • SHOES MUST BE PACKAGED IN A PROTECTIVE BOX OR BAG! Do NOT affix a label directly to the shoe box or it will be marked Return to Sender and not eligible for return or exchange.
  • Please fill out the form below to initiate your return (if eligible):

We are not responsible for lost or stolen packages while in transit, you will need to contact USPS for further assistance.

Please ship returns or exchanges to:
Pink Charming Boutique, 
22736 Midland Dr., 
Shawnee, KS 66226.